Refund policy

Refund & Exchange Policy

We offer a 10-day exchange policy on all full-priced garments.

Please choose carefully, as we do not offer refunds for change of mind.

Exchanges (Change of Size / Style)

If you receive your order and:

• the size is incorrect, or

• the colour or print is not suitable,

You may return the item for exchange only, provided that:

• The garment is unworn,

• has only been tried on over underwear,

• is in as-new condition, and

• has all original tags attached.

Sale items are final sale and cannot be returned or exchanged, unless required under Australian Consumer Law.

Exchange Process

• Please contact us before returning your item.

• Items returned for exchange must include a self-addressed return satchel so we can send the exchanged item back to you.

• Original shipping costs are non-refundable.

Faulty Items 

You are entitled to a refund, replacement, or repair if an item:

• has a major fault,
  

• does not meet acceptable quality standards.

If you believe your item is faulty, please contact us with details and photos where possible so we can assist you promptly.